Making Good Contacts
One of the first items a visitor looks for when landing on a new web page is the contact info. If it is not up front and easy to find they will leave.
Contact info must be easily visible both near the top and at the bottom of every page.
Email Links v Contact Forms
Most people detest contact forms and will avoid them if possible - especially if they use "reCaptcha". Keep the required fields to a minimum - name, email address and perhaps phone number if that is necessary.
Most standard contact forms are awefull to look at and tend to ruin the overall page design. If a form is required, hide it away on a page of its own or have it pop up like the one further down this page.
An email link is much easier to use - especialy for those using touch devices like the iPad and iPhone who make up over 60% of the visitors.
The email address can be protected from spammers using some Javascript whereas a form needs "reCaptcha" which even the banks and the CIA don't use and is a major obstacle to people actually using the form.
If you do use "reCaptcha" on a form, make sure there is a large emai button close to it for the 90% of visitors who will NOT fill out the form.
The jumbo links below have both phone and email links and the others can link to pages or - in this case - scroll to anchors created using the section heading widgets.
